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Privacy Policy

Welcome to Les Peaches. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) (EU 2016/679).

1. Data Controller

Les Peaches is responsible for processing your personal data.

2. What Personal Data We Collect

  • Identity Data: Name, surname, date of birth.
  • Contact Data: Email, phone number, billing and shipping address.
  • Account Data: Login credentials, purchase history, preferences.
  • Payment Data: Payment method (we do NOT store full credit card details).
  • Technical Data: IP address, browser type, device information.
  • Marketing Data: Preferences for receiving emails, promotions, and newsletters.

3. How We Use Your Data

  • ✅ Order Processing: To process and deliver your purchases.
  • ✅ Customer Support: To respond to inquiries and support requests.
  • ✅ Marketing & Communication: To send newsletters (only with consent).
  • ✅ Fraud Prevention & Security: To prevent fraud and unauthorized transactions.
  • ✅ Legal Compliance: To comply with tax and legal obligations.

4. Legal Basis for Processing

  • Consent (Art. 6(1)(a) GDPR): When you opt-in for newsletters or cookies.
  • Contract (Art. 6(1)(b) GDPR): When processing purchases and delivering services.
  • Legal Obligation (Art. 6(1)(c) GDPR): When complying with tax and regulatory laws.
  • Legitimate Interests (Art. 6(1)(f) GDPR): When improving security and fraud prevention.

5. Your GDPR Rights

  • 🛑 Right to Access: Request a copy of your data.
  • 🛑 Right to Rectification: Correct any incorrect or incomplete data.
  • 🛑 Right to Erasure: Request deletion of your data.
  • 🛑 Right to Restrict Processing: Limit how we use your data.
  • 🛑 Right to Data Portability: Request data in a machine-readable format.
  • 🛑 Right to Object: Withdraw consent or opt out of marketing communications.
  • 🛑 Right to Lodge a Complaint: File a complaint with your local Data Protection Authority.

⏳ All requests will be handled within 30 days.

🔗 Official GDPR Guide🔗 Rights of Individuals

6. Data Retention

We retain your data only as long as necessary for business and legal purposes.

7. Data Sharing & Third-Party Processors

We do not sell your personal data. However, we may share data with:

  • Payment Providers: (e.g., PayPal, Stripe) for transactions.
  • Shipping Carriers: (e.g., DHL, UPS) for order delivery.
  • Marketing Tools: (e.g., Google Analytics, Meta Ads) for site improvements.
  • Regulatory Authorities: If legally required.

8. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can manage your cookie preferences through our Cookie Policy.

9. Security Measures

  • 🔒 SSL encryption for transactions.
  • 🔒 Two-factor authentication for accounts.
  • 🔒 Regular security audits.

10. Changes to This Policy

We may update this policy from time to time. We will notify users of significant changes via email or website notification.

Last updated: 28/01/2025

📩 Questions? Contact us at support@lespeaches.com.